Frequently Asked Questions
Is the Quit Line really free?
Everyone in Alaska has access to free telephone support to quit tobacco. Alaska’s Tobacco Quit Line offers eight weeks of free patches, gum or lozenges if you enroll in the multiple-call program. This service is available even if you are uninsured or without coverage from your health plan.
Does the Quit Line help with all forms of tobacco use?
The Quit Line helps people successfully quit using all forms of tobacco, including smokeless products such as chewing tobacco and Iqmik.
What if I miss my phone call from the Quit Coach?
You can always call the Quit Line and speak to a Quit Coach in between scheduled calls. Studies show that the more calls you complete with a Quit Coach, the more likely you will be successful in quitting tobacco.
Do I have to attend any classes?
No. All sessions take place over the telephone. You can talk to a Quit Coach any day of the week—even Saturday or Sunday.
How does the Nicotine Replacement Therapy (NRT) get to me?
Once you enroll into the multiple-call program, four weeks of NRT (gum, patches, or lozenges) is mailed directly to you. A second four week supply of NRT is mailed to you when the first follow-up call with your Quit Coach is completed. Because the mail system in Alaska can be delayed, it may take weeks to receive your shipment of NRT. You can call the Quit Line up to 30 days before you are ready to quit and enroll in the program to ensure you have NRT to use on your quit date.
How long does the Quit Line program last?
A typical Quit Line call schedule will be completed within two to six months, depending on how you move through the process of quitting. However, the Quit Coaches will be available to help you establish your new tobacco-free lifestyle and provide you with ongoing support for up to 12 months after you enroll.
What if I start using tobacco again?
For most people, quitting takes practice. Quit Coaches will not judge you if you slip; they are there to support you and help you try to quit again. Each time you try to quit tobacco, you will learn more about what it takes to quit, so you can use that knowledge in your journey to become tobacco free.
I am under 18; can I call the Quit Line?
Yes, you may call Alaska’s Tobacco Quit Line if you are under 18 years of age. A quit coach will mail out a quit kit with information about quitting tobacco. The FDA has not approved NRT for persons under 18 so you will need to talk to your healthcare professional to find out what is right for you.





